What should I do if my account has not been activated?

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• How can I keep track of payments made on the site?

  For each purchase you make on the site, whether it is a subscription or a package of credits, a receipt will be generated with a summary of the product purchased. Receipts will always be available for viewing or downloading and stored in the Purchase ...

• Tips and information on payments

  In this article we will talk about: Payment problems Request for 3DS authentication 1. PAYMENT PROBLEMS Why was my credit or debit card refused? There are many reasons why the payment may be rejected by your card issuer. The most common are: ...

• Do I have to introduce my credit card for every purchase in the site?

  Making the first purchase, you authorise any subsequent charges for other purchases to be made to the same credit card. Your bank may require you to manually enter your card for anti-fraud verification purposes.

• How long will it take before I am charged and my account is activated?

  The Premium Profile account will be activated immediately after the payment is processed. The amount will be charged after purchase. If payment is made by credit or debit card, the method of payment can be via a single payment for the entire amount ...

• How can I see the charges on my card statement?

  The charges provided for the subscription plan or other packages purchased on the Site will be visible on your credit or debit card statement with the wording that it was communicated to you during the purchase process or found in the payment receipt ...