What should I do if my account has not been activated?
If your account
has not been activated, problems may have occurred during the payment phase.
Please contact us via the contact form.
Related Articles
How can I view purchases made through Codapay on my PayPal account?
The charges related to purchases made with Codapay will appear on your PayPal account with the description “Coda Netherlands Holdings B.V.” A copy of the purchase confirmation will be uploaded to your profile and will contain all the details of the ...
Tips and information on payments
In this article we will talk about: Payment problems Request for 3DS authentication 1. PAYMENT PROBLEMS Why was my credit or debit card refused? There are many reasons why the payment may be rejected by your card issuer. The most common are: ...
How can I check the charges for purchases made with Google Pay?
The charges will be visible directly on the credit or debit card statement associated with Google Pay, with the description provided in the payment receipt found in your profile. If you encounter any issues with your purchases, discrepancies with ...
How can I keep track of payments made on the site?
For each purchase you make on the site, which is a subscription or a package of credits, a receipt will be generated with a summary of the product purchased. Receipts will always be available for viewing or downloading and stored in the Purchase ...
Do I have to introduce my credit card for every purchase in the site?
Making the first purchase, you authorise any subsequent charges for other purchases to be made to the same credit card. Your bank may require you to manually enter your card for anti-fraud verification purposes.