How can I keep track of payments made on the site?

How can I keep track of payments made on the site?

For each purchase you make on the site, whether it is a subscription or a package of credits, a receipt will be generated with a summary of the product purchased. Receipts will always be available for viewing or downloading and stored in the Purchase Receipt section of your profile until you decide to deactivate it.
To view payment receipts, you will need to:
  • Go to your Profile by clicking on your picture in the top right (or avatar if you have not entered a picture);
  • Click on the Purchase Receipt section;
  • You will then see a page containing your receipts.



    • Related Articles

    • Accepted payment methods

      CREDIT OR DEBIT CARD PAYMENTS We use leading payment institutes to provide a secure system, and accept all credit and debit cards. To make your data as secure as possible, we do not store any card information on our servers. To pay using credit or ...

    • How can I manage the payment methods entered on the Site?

      Once a payment method is selected during the first purchase, it will become the default method for subsequent purchases. If an error occurs during the purchase process, you will be able to choose an alternative payment method. Please note that under ...

    • Do I have to introduce my credit card for every purchase in the site?

      Making the first purchase, you authorise any subsequent charges for other purchases to be made to the same credit card. Your bank may require you to manually enter your card for anti-fraud verification purposes.

    • Tips and information on payments

      In this article we will talk about: Payment problems Request for 3DS authentication 1. PAYMENT PROBLEMS Why was my credit or debit card refused? There are many reasons why the payment may be rejected by your card issuer. The most common are: ...

    • How can I see the charges on my card statement?

      The charges provided for the subscription plan or other packages purchased on the Site will be visible on your credit or debit card statement with the wording that it was communicated to you during the purchase process or found in the payment receipt ...